Bertix Blog

Insights, innovations, and the future of autonomous customer operations

Discover how autonomous operators are revolutionizing customer service, transforming e-commerce support, and reshaping the future of business operations. From AI-powered workflows to real-world success stories, explore the cutting-edge technology that's making human-free customer support a reality.

AI & Automation
🚀 Why the Future of Customer Operations Belongs to Operators, Not Bots
For years, companies have relied on chatbots and virtual assistants. Yet, one major problem persists: phone calls and customer meetings alone never get the job done.
September 22, 2025
5 min read
Customer Operations
Autonomous AI
E-commerce
Click to Read Full Article
2.4k views
Shopify Integration
🛍️ Shopify + Bertix = Human-Free Customer Support
E-commerce faces a huge challenge: returns and 'Where Is My Order' (WISMO) requests. Each return can cost a merchant $20–$30.
September 21, 2025
4 min read
Shopify
E-commerce
Customer Support
Click to Read Full Article
2.4k views

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