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Bertix

Autonomous Customer Operations Platform. Resolve 70-90% of routine customer calls with AI operators that execute workflows end-to-end.

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DE +49 211 546 9060CA +1 647 490 7539UK +44 203 769 2509US +1 646 564 2221

© 2026 Bertina International GmbH - Bertix Ai is an AI startup. All rights reserved.

Graf-Adolf-Straße 41, 40210 Düsseldorf, Germany

Our Latest Thinking Articles

Our recent news & insights highlight the latest developments and trends shaping our industry.

customer-ops
December 28, 2025
6 min read

24/7 Customer Operations: Why After-Hours Support is No Longer Optional

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ai
December 10, 2025
8 min read

AI Voice Operators vs Traditional Call Centers: A Comprehensive Comparison

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returns
January 3, 2026
8 min read

AI-Powered Returns Processing: The Complete Guide for E-commerce Brands

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automation
January 5, 2026
7 min read

Automating WISMO: How AI Reduces "Where Is My Order" Tickets by 80%

Read more

Our recent news & insights

Our recent news and insights highlight the latest developments, achievements, and thought leadership shaping our journey forward. From product innovations and strategic partnerships to industry trends

customer-ops
December 28, 2025
6 min read

24/7 Customer Operations: Why After-Hours Support is No Longer Optional

Read more
ai
December 10, 2025
8 min read

AI Voice Operators vs Traditional Call Centers: A Comprehensive Comparison

Read more
returns
January 3, 2026
8 min read

AI-Powered Returns Processing: The Complete Guide for E-commerce Brands

Read more
automation
January 5, 2026
7 min read

Automating WISMO: How AI Reduces "Where Is My Order" Tickets by 80%

Read more
integration
December 15, 2025
10 min read

Integrating AI Customer Operations with Your E-commerce Stack

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conversion
November 20, 2025
6 min read

Reducing Cart Abandonment with AI-Powered Customer Service

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shopify
November 28, 2025
7 min read

Shopify Customer Service Automation: The 2026 Playbook

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guide
December 5, 2025
15 min read

The Complete Guide to AI-Powered Customer Operations for E-commerce

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