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Insights, innovations, and the future of autonomous customer operations

Discover how autonomous operators are revolutionizing customer service, transforming e-commerce support, and reshaping the future of business operations. From AI-powered workflows to real-world success stories, explore the cutting-edge technology that's making human-free customer support a reality.

AI & Automation

🚀 Why the Future of Customer Operations Belongs to Operators, Not Bots

For years, companies have relied on chatbots and virtual assistants. Yet, one major problem persists: phone calls and customer meetings alone never get the job done.

September 22, 2025

Customer Operations

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Shopify Integration

🛍️ Shopify + Bertix = Human-Free Customer Support

E-commerce faces a huge challenge: returns and 'Where Is My Order' (WISMO) requests. Each return can cost a merchant $20–$30.

September 21, 2025

Customer Support

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Bertix

Autonomous Customer Operations Platform for modern businesses. Real-time AI operators across calls, meetings, and web.

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